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Studio Policies: Payments, Cancellations, Make-ups, Behaviour, Materials, Media Consent & Privacy

ABCMusic Studio Policies
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At ABC Music Studio, we believe that aclear understanding of our studio policies helps create a positive andrespectful learning environment for all students, parents, and teachers.
Please take a few minutes to read through our guidelines below.

Payment Policy

• Lessons are paid in advance per school term (or per month for ongoing enrolments).
• Invoices are issued before the beginning of each term and payment confirms your reserved lesson time.
• Payment can be made via bank transfer, credit card, or cash.
• Late payments may result in loss of the reservedslot or an additional administration fee.

Regular attendance and timely payments ensure consistency and help students achievetheir best results.
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Cancellations & Make-up Lessons

• 24-hour notice is required to cancel or reschedule a lesson.
• Lessons cancelled with less than 24 hours’ notice will be charged in full.
• One make-up lesson per term is allowed (subject to teacher availability).
• Missed make-up lessons cannot be rescheduled or refunded.
• No refunds are given for missed or unusedlessons.

We value your time and your teacher’s time — thank you for your understanding!
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Cancellations& Make-up Lessons

• Studentsare expected to arrive on time, prepared, and with all requiredmaterials (books, instruments, etc.).
• Respectfulbehaviour towards teachers and other students is essential.
• Parentsare welcome to attend lessons quietly if this supports the student’s learning.
• Pleasesilence mobile phones during lessons.

Acalm and focused environment helps everyone enjoy and learn better.

Learning Materials

• Studentsshould bring all necessary method books, sheet music, and notebooks toevery lesson.
• Teachersmay recommend additional materials or exam syllabi (AMEB, ABRSM, Trinity, etc.)depending on the student’s goals.
• Allphotocopied materials must comply with copyright law.

Usingoriginal materials supports composers and ensures the best learning quality.

Photo & Video Consent

• From time to time, the studio may take photos or short videos during lessons, concerts, or events.
• These may be used on the studio’s website, social media, or marketing materials to celebrate student achievements.
• Parents or adult students can opt out at anytime by notifying the studio in writing.

We love celebrating musical progress — always with your consent and respect forprivacy.

Privacy & Data (GDPR / Australian Privacy Act)

• ABC Music Studio respects your privacy and complies with GDPR and the Australian Privacy Act 1988.
• Personal information (such as names, contact details, and lesson records) is collected only for educational and administrative purposes.
• Your data is stored securely and never shared with third parties without consent.
• You may request access to or deletion of yourpersonal data at any time.

Yourtrust and confidentiality are very important to us.

Summary

‍We are committed to providing a warm,inspiring, and organised space for musical growth.
By enrolling at ABC Music Studio, you agree to these policies, which help usmaintain a fair and joyful learning environment for everyone.

‍Thankyou for being part of our musical community!